Request Service
Tell us what you are seeing and where. We call back during our working hours to set up a time, and same-week appointments are standard.
Active infestation? Call now
Mice or rats in the living space, or a wasp, hornet or yellowjacket nest by a door, a walkway or a play area: call (216) 405-2839 instead of sending the form. Emergency calls for rodents or stinging insects usually get a response within 24 hours. Until we get there, keep children and pets away from a nest, do not plug its entrance and do not spray it.
Request Form
Only your name and phone number are required; the rest helps us come prepared. When you type your ZIP code, the form tells you right away whether the address is in our service area. You can also check it on the service area page.
Thank you, your request was sent.
We will call you back during our working hours to set up a time. Same-week appointments are standard. If mice, rats or stinging insects are in the house right now, call (216) 405-2839.
Your request was not sent.
Please check the highlighted fields, or call us at (216) 405-2839.
What Happens Next
- We read your request and call you back during our working hours.
- We ask a few questions about what you have seen and set up a visit. Same-week appointments are standard.
- The technician inspects, then explains what they found, the options and the price in plain words.
- We treat once you have agreed to the plan, and tell you how to keep children and pets safe afterward.
- If the problem does not clear up the first time, the follow-up visit is included.
What to Have Ready
- Where and when you have seen the pest, and for how long
- Photos of the pest, droppings or damage, if you have them
- A few ants or swarmers in a sealed bag, for identification
- Children, pets, fish tanks or anyone with asthma in the house
- Access to the basement, the crawlspace, the attic and the yard
- Anything you have already sprayed or set out, and where
- For a home sale: the closing date and the agent's contact
- For a business: the best times for a visit, and any inspection dates
Phone, Email and Hours
- Phone
- (216) 405-2839
- Working hours
- Monday – Friday: 6:00 am – 11:00 pm
Saturday – Sunday: 9:00 am – 9:30 pm - Based in
- Euclid, Ohio, serving the nearby towns
Questions Before You Book
How soon will someone call me back?
We return requests during our working hours, Mon–Fri 6:00 am – 11:00 pm and Sat–Sun 9:00 am – 9:30 pm. A request sent late at night is answered when we open. If it cannot wait, call (216) 405-2839.
How soon can you come out?
Same-week appointments are standard. Emergency calls for rodents or stinging insects usually get a response within 24 hours: mice or rats in the living space, or a wasp, hornet or yellowjacket nest by a door, a walkway or a play area.
What happens during the inspection?
The technician asks what you have seen and where, then looks inside and out: the rooms where the pests show up, the basement or crawlspace, the attic if it matters, the foundation, the roofline and the yard. Then you hear what it is, where it comes from, what we recommend and what it costs, before anything is applied.
Do I need to be home?
For anything inside the house, yes, an adult needs to be there to let us in and go over the findings. Some outside work, such as a yard treatment or a wasp nest on the eaves, can be done while you are out, as long as we can get to the area and you have told us about pets and gates.
Can I send photos?
Please do. Email them to sales@bluestonepestcontrol.com with your name and phone number. A clear photo of the pest, the droppings or the damage often tells us what it is before we arrive.
Rather talk it through?
Call us during working hours and describe what you are seeing.